FREQUENTLY ASKED QUESTIONS (FAQ)

General Services

What types of A/C systems do you specialize in?

We specialize in:

  • Ductless mini split units

  • Ducted central air systems

What areas of Hawaii do you serve?

We provide A/C services in:

  • Ewa Beach

  • Kapolei

  • Waipahu

  • Kaneohe

  • Kailua

  • Honolulu

  • Aiea

  • Pearl City

  • Mililani

Maintenance Services

What are the benefits of regular A/C maintenance?

Routine maintenance helps to:

  • Keep your A/C system operating at its full potential and improve efficiency

  • Enhance indoor air quality

  • Ensure condensate drain lines are cleared to prevent clogs that could cause water damage

What does a typical maintenance service include?

Our maintenance service covers:

  • Cleaning evaporator and condenser coils

  • Clearing condensate drain lines

  • Replacing or cleaning air filters

  • Inspecting the blower wheel

  • Checking refrigerant levels

How often should homeowners schedule A/C maintenance?

Manufacturers recommend servicing your A/C every six months.

Repair Services

What are common A/C issues you help homeowners with?

We address issues such as:

  • A/C not cooling properly

  • Water leaking from the unit

  • No air coming out of vents

  • Indoor unit running while the outdoor unit doesn’t turn on

How do you diagnose and repair problems efficiently?

We use advanced testing tools to pinpoint issues accurately, ensuring we replace only the necessary parts.

Do you offer emergency repair services?

Yes, we provide emergency repair services.

Installation Services

What factors should customers consider when choosing a new A/C system?

Key considerations include:

  • Energy efficiency to help reduce electricity costs

  • Manufacturer warranty for long-term reliability

Do you help with energy-efficient system recommendations?

Yes, we can recommend energy-efficient A/C systems to suit your needs.

What brands or types of A/C units do you install?

We install:

  • Bosch

  • Rheem

  • Fujitsu

  • Mitsubishi

  • Daikin

  • York

  • Olimpia Splendid

  • Luxaire

  • Ultravation

Pricing & Warranty Information

Do you offer free consultations or estimates?

Yes, we offer free onsite consultations and estimates.

Are there any warranties on your services or installations?

  • Parts warranty: Based on manufacturer warranties

  • Labor warranty: 1-year warranty on new system installations

Do you provide financing options?

No, we do not offer financing options at this time.

Scheduling & Contact Information

How can customers book an appointment?

You can schedule an appointment by:
📧 Email: info@coolingsolutionhawaii.com
📞 Call: (808) 638-3633

Let me know if you need any adjustments!